Technology is at the forefront of driving change across how we interact with people and things around us. The pandemic has highlighted the necessity for organizations to scale even faster so as to stay up with their customer and enterprise demands during this digital world.

The IT industry is a broad term that refers to a variety of information technology-related organisations. No organisation (business, government, or non-profit) can thrive without IT.

As a result, when we refer to the IT industry, we are referring to any organisations or divisions within businesses that design, manage, or run information technology systems.

In general, we may divide IT organisations into the following categories. Many businesses will have a presence in many industries.

• Product firms:

Product firms are those that work on items that are designed to serve a specific purpose for a consumer. Pure software product firms or hybrid product companies with both software and hardware – commonly bundled together but occasionally sold separately – are both possibilities. Hundreds of thousands of little start-up enterprises are also included in this category, all hoping to make their concept the next big thing.

• Service Organisations:

Organizations that provide IT services to their clients are known as services organisations. Some focus solely on delivering services to product firms, while others offer a diverse variety of services such as network maintenance, business process outsourcing, system support, and custom application development.

• In-house IT departments: 

The IT departments of some of the world's largest enterprises may be larger than many independent IT firms. This role is often used as a cost centre for IT services for the main business. For example, the IRCTC, which services Indian trains, designs and maintains some of the world's most complicated systems.